Vic (Barcelona), October 22nd .- More than 50 people from the Girbau group’s sales and after-sales team for Spain and Portugal participated in the Iberia Convention held at the manufacturer’s headquarters in Vic on the 21st and 22nd of this October.
The convention focused on two main areas: drawing up a plan of action to strengthen the group's leadership in the peninsula and preparing for the launch of new products.
This was the first time the sales and after-sales teams had got together to work out a plan of action. According to the Girbau Group’s Commercial, Marketing and Services Vice-president, Toni Rubiés, "the experience has been a success. The joint work carried out by the team has demonstrated a high degree of motivation which I feel sure will result in future achievements."
The combined efforts of the sales and after-sales teams in preparing a launch should be seen as an enhancement of the customer service area. "The product can only be understood as something that includes a proper service. This is why we are working to bring the two teams into line as much as possible" Rubiés stressed.
For the Iberia convention, a showroom was installed in the G2 production centre, with those attending having the opportunity to work with the new products that are soon to be launched onto the market.